Monday to Friday: 8:30am – 5:00pm Closed for statutory holidays Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. Renogy Solar products sold by Renogy. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … Please be prepared with your invoice or the following information: Each Renogy product is manufactured according to the highest quality… Shipping was fast and customer service has been great. View all Products; Solar Panels. That's better than email. If we can’t repair it, we’ll send you an Amazon e-gift card for … Any modified products received will be returned to you at your expense. Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. See Details. For your clean energy needs. Most claims approved within minutes. Upon shipment a tracking number will be provided for you. Exclusions may apply See Details PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge See Details. I have been trying to contact them for 2 weeks!!!!! Due to Covid-19 , you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Request a quick, Free Quote today! Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. No one is answering my calls or emails. Read honest and unbiased product reviews from our users. This is the worst customer service I’ve ever received and will never ever be using renogy again. The Renogy DC-DC On-Board Battery Charger with MPPT is designed to charge service batteries at the most efficient rate from two different DC inputs, solar panels, and the vehicle's alternator Compatible with multiple deep cycle battery types: AGM, GEL, Flooded, and Lithium Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. Let us examine the setup of the customer support service of Renogy. I would try and contact them and would just get hung up on every time. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. MPPT Rover Elite 20/40A. Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. View all Solar Panels; Rigid Solar Panels Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. I NEED to know where my kit is. Solar Applications. ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. Exclusions may apply See Details. RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: solutions@renogy.com Dealers: dealers@renogy.com We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. Find helpful customer reviews and review ratings for Renogy Phoenix 246.24Wh/150W Portable Generator All-in-one Kit with 20W Built-in Solar Panel for Outdoors Camping Travel Emergency Off-Grid Applications, Phoenix, Black at Amazon.com. If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. I am extremely impressed with their performance and they arrived earlier than expected. Hours. FREE SHIPPING! Goal Zero provides numerous ways for customers and buyers of their products to reach out to the company in case of any issue. Phone. The Renogy BT application and Renogy DC Home application allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. For Continental U.S. Orders:Processing time can take between 1-3 business days. Make sure this fits by entering your model number. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Recent articles. Products. Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Orders over $200 may require a signature. 201 – 710 Redbrick St, Victoria, British Columbia Canada, V8T 5J3. You won't get them over the phone. We hope you have enjoyed your online shopping experience with Renogy. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. Can't recommend until they do respond, as if you buy one and it's bad. 90061 tel. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. Renogy solar products. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. 310.323.2520 fax. EASY CLAIMS PROCESS: File a claim anytime online or by phone. For International Orders:Processing time can take between 3-5 business days. 310.323.7916 Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Real customer reviews of Renogy. They are being reckless with $2,000 worth of equipment. 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